Privacy Policy

Last Updated: January 8, 2026

Overview

NY EMS Protocols is a mobile application that provides quick reference access to New York State Emergency Medical Services protocols for EMTs, EMT-CCs, and Paramedics. This privacy policy explains what information we collect, how we use it, and the choices you have.

Government Affiliation Disclaimer

NY EMS Protocols is an independent, third-party application developed by Rappasoft LLC. This app is NOT affiliated with, endorsed by, sponsored by, or officially connected to the New York State Department of Health, the Bureau of Emergency Medical Services, or any other federal, state, or local government agency.

The protocol information contained in this app is based on publicly available documents published by the New York State Department of Health Bureau of Emergency Medical Services.

Official Sources:

Information We Collect

Information Collected Automatically

Subscription Information

We use RevenueCat to manage subscriptions. RevenueCat collects:

  • Purchase and subscription status
  • Subscription type (monthly, yearly)
  • Trial period status
  • App Store transaction data

For RevenueCat's privacy practices, see: https://www.revenuecat.com/privacy

Analytics

We use Google Analytics to understand how users interact with our website. This may collect:

  • Pages visited
  • Time spent on pages
  • General geographic location (country/region)
  • Device type and browser information

Information We Do NOT Collect

  • Personal identification information (name, email, phone)
  • Location data
  • Patient information
  • Photos or camera access
  • Contacts
  • Health data

How We Use Your Information

We use the information we collect to:

  • Manage your app subscription status
  • Improve the app and user experience
  • Analyze usage patterns to enhance content

Data Storage and Security

Local Storage

  • Protocol content is stored locally on your device for offline access
  • User preferences are stored locally on your device
  • No personal data is stored in cloud services or external databases

Network Security

  • All communications use HTTPS encryption
  • We only communicate with RevenueCat for subscription management

Third-Party Services

RevenueCat

We use RevenueCat for subscription and purchase management.

Apple App Store

Purchases are processed through the Apple App Store, subject to Apple's privacy policy.

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

  • RevenueCat: To manage subscriptions
  • Legal Requirements: If required by law or to protect our rights

Your Rights and Choices

Data Deletion

  • All app data is stored locally on your device
  • Uninstalling the app deletes all stored information
  • To delete subscription data from RevenueCat, contact us at anthony@rappasoft.com

Children's Privacy

NY EMS Protocols is not intended for use by children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by updating the "Last Updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

anthony@rappasoft.com